The future of retail
Click &amp; Mortar welcomes the biggest players in ecommerce to the most cutting-edge conversations on social commerce, retail brands’ digitalisation journeys, and revolutionary shopping experiences.

You’ll now get exclusive access to speaker announcements, ticket discounts and much more.

Thanks for subscribing to the Web Summit newsletter.

Click & Mortar

We welcome the top players in ecommerce through four curated content streams, and you get to experience them all. Your Web Summit ticket gives you access to all Click &amp; Mortar sessions, as well as to roundtables, masterclasses and all 25-plus tracks at the event.

What's happening?

How is AI changing the way we sell beyond 2023? Industry leaders examine how AI can be used in identifying customer tribes, generating cutting-edge marketing content, personalising products and shopping experiences, and more.

Sell with AI

Social platforms such as Instagram, TikTok and Pinterest have entered the commerce game with ambitions, and direct-to-consumer trends have opened doors for new challenges and new opportunities. Time to think outside the box…

Social commerce

How do we engage the virtual, augmented and actual physical realities to create the best shopping experience yet? Industry leaders share their thoughts on how click and mortar will become the new battleground.

VR, AR and mortar

Built on the back of the ever-evolving fintech system, ecommerce can only go higher – especially when tied in with payment infrastructure. Stay informed about BNPL, B2B2C, and the latest in payments.

Payments

Meet some of our past Click & Mortar speakers

Aspa Lekka

Nicola Kilner

President

Kuo Zhang

Executive Vice Chairman

Donald Tang

Global Chief Product & Marketing Officer

Julia Goldin

Founder & CEO

Guillaume Pousaz

Han Seong-sook

Chief Digital Officer

Parag Parekh

Nik Storonsky

Global Head of Brand Marketing & Consumer Apps

Attica Alexis Jaques

Co-founder & CEO

Kağan Sümer

Patrik Frisk

Pete Thompson

VP of Environmental Initiatives

Lisa Jackson

Co-Founder & Co-CEO

Adam Goldenberg

Companies that attend

&nbsp;
&#8211; Daniela Braga, Founder, Defined.ai

“Robots will not take your job. They will do what you don’t want to do.”

&nbsp;
&#8211;  Kuo Zhang, President, Alibaba.com

"We believe democratising AI to solve practical problems is the way to go."

&nbsp;
&#8211; Simon Segars, CEO, Arm